Why Marco Polo?
Although times have changed, the Marco Polo vision has been clear since day one. We exist to provide the highest quality of professional care, while allowing individuals the freedom of spontaneity, creativity and active community involvement. This model of care recognises their strengths, while re-affirming their dignity, self-worth and identity
Anchored by Christian values and an attitude of love, the specific values guiding our decisions include care, service, inclusion, respect, teamwork and enjoyment.
We believe it is a privilege to care for seniors from many cultures. Our approach promotes communication and harmony between the resident, their family, their doctor and Marco Polo staff, whom we consider our most valuable resource. We constantly strive towards creating a welcoming and affirming workplace to benefit all.
We are committed to providing care that is responsive to physical, social, cultural, emotional and spiritual needs. This care maintains the individual’s dignity and creates a sense of belonging, while creating a safe, home-like environment that encourages health, happiness and overall wellbeing.
Our commitment to quality and continual improvement, is at the heart of everything we do.